Personal Support Workers
Our Personal Support Workers provide respectful assistance with daily activities, offer genuine companionship, and lovingly support your health and well-being.
Compassionate Registered Practical Nurses (RPNs) you can trust
Affordable, skilled nursing care for stable and predictable health needs at home or in long-term care. Our RPNs are CNO-licensed, WSIB-insured, and available 24/7 across Toronto, GTA, and Ontario. Quality care that fits your life and budget.
Affordable and reliable RPN staffing for homes and facilities
Long-term care homes across Ontario are under pressure to provide consistent, quality care with limited resources. Families at home need a qualified nurse for medication management, wound care, and daily health monitoring, but may not require the advanced scope of an RN — and need a more affordable option.
That’s why City Healthcare Services provides Registered Practical Nurses (RPNs) — the backbone of daily nursing care in Ontario.
As a trusted staffing partner for 67+ Long Term Care Facilities and with over 100,876 shifts completed across Canada, we deploy RPNs who specialize in stable, predictable care. Working under the supervision of RNs and physicians, our RPNs deliver expert clinical care with warmth, dignity, and reliability. Whether you need flexible hourly home care in Toronto or urgent RPN coverage for your LTC home in Ontario, we ensure your residents and loved ones are never left alone and always feel safe with familiar faces.
What our Registered Practical Nurses do
Our RPNs are licensed healthcare professionals who provide direct patient care for individuals with stable and predictable health conditions. They are an essential part of the healthcare team in long-term care, retirement homes, home care, and clinics.
Medication administration and management
Safe administration of oral, topical, subcutaneous, and intramuscular medications, including insulin. Our RPNs manage complex medication schedules, monitor for effectiveness and side effects, and ensure easy medication management for families.
Comprehensive personal care and health monitoring
Assistance with activities of daily living (ADLs) including bathing, grooming, dressing, toileting, and mobility support, combined with regular monitoring of vital signs, blood sugar, and overall health status.
Wound care and dressing changes
Expert care for stable, non-complex wounds, pressure injuries stage 1-2, surgical incisions, and diabetic foot care. Our RPNs follow best practices to promote healing and prevent infection.
Vital signs and health assessments
Regular monitoring of blood pressure, temperature, pulse, oxygen levels, and pain levels. Early detection of changes and prompt reporting to RNs and physicians to prevent complications.
Catheter, tube feeding and ostomy support
Assistance with urinary catheter care, colostomy care, and gastrostomy tube feeding for stable clients as per care plan — providing comfort-focused care at home.
Chronic disease monitoring
Ongoing support for stable chronic conditions like diabetes, hypertension, and COPD. Helping residents and home-care clients stay well and maintain independence at home.
Rehabilitation and restorative care support
Assisting with exercises, mobility programs, and restorative care activities prescribed by physiotherapists to help clients regain strength and independence.
Family education and emotional support
Providing clear guidance to families on personal care techniques, medication schedules, and daily care routines, plus genuine companionship that eases loneliness and restores confidence.
Service benefits
- Personalized health watch
- Safe medication help
- Regular health checks
- Smooth recovery
- Daily living assistance
- Full range of services
RPN vs RN: which nurse do you need?
This is the most common question we get from families and facilities. Choosing the right nurse saves cost and ensures proper care.
Choose a Registered Practical Nurse (RPN) when:
- Patient condition is stable and predictable
- Needs include medication administration, personal care, wound care for stable wounds, vital signs monitoring
- You need affordable, consistent daily nursing care for LTC homes or home care
- Care is under the direction of an RN or physician
Choose a Registered Nurse (RN) when:
- Patient condition is unstable, complex, or rapidly changing
- Needs include IV therapy initiation, complex wound care, advanced care planning, palliative care leadership
- You need clinical leadership and assessment for high-acuity residents
Not sure? Call us at +1 (437) 263-2200 — our care coordinators will assess your needs and recommend the most appropriate and cost-effective staffing solution. We provide both RNs and RPNs.
Who we benefit: families and healthcare facilities
For families: private RPN home care in Toronto and the GTA
Our private RPNs provide reliable, affordable nursing care at home for seniors, individuals recovering from illness, and those needing daily health monitoring. Ideal for medication management, personal care, and companionship. Flexible packages — hourly visits, overnight care, and recurring weekly schedules across Toronto, North York, Etobicoke, Scarborough, and Mississauga. Get the right care at the right time without compromise.
For Long Term Care Homes, retirement homes and clinics
RPNs are the core staffing need for most LTC homes. We help facilities breathe easier by providing consistent, qualified RPNs for day, evening, and night shifts. We cover sick calls, vacations, and long-term vacancies, ensuring residents feel safe with familiar faces and your home remains compliant with Ontario staffing ratios. With 5,761+ PSW and nursing shifts filled, we understand the urgency of LTC staffing.
Why our Registered Practical Nurses are the right choice
- Peace of mindBecause we turn staffing into peace of mind. No more scrambling for coverage. Our large pool of Toronto RPNs ensures consistent, high-quality care.
- Familiar facesBecause we make residents feel safe with familiar faces. We prioritize continuity — sending the same RPN to build genuine relationships.
- Never left aloneBecause we give families confidence that their loved one is never left alone. Our RPNs bring more than skills — they bring heart, empathy, and genuine companionship.
- Guaranteed coverageBecause we help facilities breathe easier, knowing coverage is guaranteed. Flexible, fair, and reliable staffing that works around your schedule and budget.
- Carefully vetted and CNO licensedEvery RPN is licensed with the College of Nurses of Ontario (CNO), CPR/BLS certified, background-checked, and WSIB-insured.
- Always learning and quality checkedOngoing training in dementia care, infection control, and safe medication practices. Regular performance reviews to keep care standards high.
- Affordable without compromiseRPN care is more cost-effective than RN care for stable needs — providing excellent value for families and facilities.
How to hire a Registered Practical Nurse in 4 easy steps
- 1
Share your needs
Reach out via our contact page or call +1 (437) 263-2200. Tell us if you need private home care or facility staffing, clinical needs, and preferred schedule.
- 2
Consultation and care plan
Our team discusses your specific needs and provides tailored solutions — whether for a few hours a week or 24/7 coverage.
- 3
Smart matching and placement
We match you with a qualified, compassionate RPN from our Toronto pool who fits your language, schedule, and care needs.
- 4
Ongoing support
Care begins with continuous monitoring, regular check-ins, and 24/7 support for any changes.
We’d love to hear from you
Send us a few details and a care coordinator will get back to you.
Looking for more assistance?
- Call us: +1 (437) 263-2200
- Email support: info@cityhealthcareservices.ca
Frequently asked questions about Registered Practical Nurses
Have questions about our RPN staffing or home care services? Here's what families and facilities ask us most.
In LTC homes, RPNs administer medications, provide personal care, perform dressing changes for stable wounds, monitor vital signs, document care, and collaborate with RNs and physicians to ensure residents receive consistent, dignified care.
Yes. RPNs have a more focused scope for stable, predictable care, making them a more affordable option than RNs for daily nursing needs. This makes them ideal for long-term home care and LTC staffing where cost-effectiveness is important.
Yes. RPNs in Ontario can administer oral, topical, subcutaneous, and intramuscular medications including insulin, as per their scope and facility policies. They do not initiate IV therapy (that's RN scope).
A PSW provides personal support (bathing, dressing, companionship, light housekeeping) but does not perform nursing tasks like medication administration or wound care. An RPN is a licensed nurse who can perform clinical nursing tasks for stable patients. Many families hire both for comprehensive care.
Yes. We provide private RPNs for home care in Toronto and GTA for medication management, personal care, wound care, chronic disease monitoring, and companionship. Hourly, overnight, and recurring visits available.
Absolutely. All RPNs are registered with the College of Nurses of Ontario (CNO), have current CPR/BLS, are WSIB-insured, and have undergone criminal background checks and reference verification. We are PHIPA compliant.
In Toronto/GTA, we can often provide a qualified RPN within 2-4 hours for urgent facility coverage and within 24 hours for private home care bookings.
Yes. Many clients combine RPN visits for clinical needs with PSW support for daily living activities. We can create a blended care plan and provide both from our team for seamless care.
Other care and staffing services
Many families and facilities combine more than one kind of support.
Developmental Support Workers
We believe in every person’s potential. Our Developmental Support Workers help individuals with developmental disabilities achieve greater independence, build valuable skills, and live a fuller, happier life.
Dietary Aides
They’re the food heroes! Our Dietary Aides carefully prepare and serve meals, making sure every plate meets dietary needs to help patients feel good and get the right nutrition.
Why clients love us
- Because we turn staffing into peace of mind.
- Because we make residents feel safe with familiar faces.
- Because we give families confidence that their loved one is never left alone.
- Because we help facilities breathe easier, knowing coverage is guaranteed.
City Healthcare Services provided outstanding care for my mother. The staff was professional, compassionate, and attentive as they created a personalized care plan to meet her needs. Caregivers were skilled, kind, and reliable in assisting with personal care, medication, and companionship. Their flexibility and communication were outstanding, and my mother felt safe and respected.
BJBen Jackman I have been using PSW services from this agency for the past year for my mom, and honestly, they’ve been great. The PSW who comes to our home is really consistent and super nice. Even on the days she’s off, they usually send someone to cover, which is such a relief for us as a family. It’s comforting to know there’s always someone we can count on.
JBJula Belkina My friend needed the home care service and for a very long time we were looking for a good, understandable company who can provide us service like a family member. I found City Health and here I am recommending it to others. I want to highlight Angila, RN: she is very professional and caring, and even if we need her online she will be available to guide us.
EBEmmanuel Baidoo My mom requires 24/7 care assistance from both PSWs and nurses. For more than 6 months I have been blessed to have well trained nurses and PSWs coming to my house through this company. The consistency, being on time and professionalism make a huge difference in our lives. I would recommend this company to others.
MNMary Namu
Beyond care: together, we're building brighter tomorrows
We believe in compassionate care that truly connects. Our care team is here to listen, support, and help you or your loved one find more comfort and joy, right in the familiar warmth of home.