Reliable staffing for long-term care homes
Short-staffed tonight? We fill shifts with screened, qualified RNs, RPNs, PSWs and support staff, so your residents get consistent care and your team gets a break.
Roles we fill
- Registered Nurses (RNs)
- Registered Practical Nurses (RPNs)
- Personal Support Workers (PSWs)
- Developmental Support Workers (DSWs)
- Dietary Aides
- Housekeeping and Janitorial Staff
- Healthcare Administrative Staff
Why care homes work with us
Fast fills
Same-day, last-minute and overnight shifts.
Short-term or long-term
Single shifts, block bookings or longer contracts.
Screened staff
Credentials, references and police checks verified before placement. Nurses are checked against the CNO public register.
Consistent faces
We try to send the same staff to your home so they learn your residents and routines.
One point of contact
A dedicated coordinator for your home.
Clear invoicing
Simple biweekly invoices matched to timesheets.
How it works
- 1
Tell us what you need
Role, dates, shift times and unit.
- 2
We confirm the staff member
We send their details before the shift.
- 3
Staff arrive oriented
They arrive oriented to your requirements and sign in at your home.
- 4
One clear invoice
You receive one clear invoice per pay period.
Request staff
Tell us the role, dates and shift times. A coordinator will confirm coverage with you.
Looking for a place in a long-term care home for a family member?
All applications go through Ontario Health atHome (call 310-2222). Our funding page explains the process and the government help available with accommodation costs.
Why clients love us
- Because we turn staffing into peace of mind.
- Because we make residents feel safe with familiar faces.
- Because we give families confidence that their loved one is never left alone.
- Because we help facilities breathe easier, knowing coverage is guaranteed.
City Healthcare Services provided outstanding care for my mother. The staff was professional, compassionate, and attentive as they created a personalized care plan to meet her needs. Caregivers were skilled, kind, and reliable in assisting with personal care, medication, and companionship. Their flexibility and communication were outstanding, and my mother felt safe and respected.
BJBen Jackman I have been using PSW services from this agency for the past year for my mom, and honestly, they’ve been great. The PSW who comes to our home is really consistent and super nice. Even on the days she’s off, they usually send someone to cover, which is such a relief for us as a family. It’s comforting to know there’s always someone we can count on.
JBJula Belkina My friend needed the home care service and for a very long time we were looking for a good, understandable company who can provide us service like a family member. I found City Health and here I am recommending it to others. I want to highlight Angila, RN: she is very professional and caring, and even if we need her online she will be available to guide us.
EBEmmanuel Baidoo My mom requires 24/7 care assistance from both PSWs and nurses. For more than 6 months I have been blessed to have well trained nurses and PSWs coming to my house through this company. The consistency, being on time and professionalism make a huge difference in our lives. I would recommend this company to others.
MNMary Namu