Dietary Aides
They’re the food heroes! Our Dietary Aides carefully prepare and serve meals, making sure every plate meets dietary needs to help patients feel good and get the right nutrition.
Developmental Support Workers: personalized care, right at home
We help you feel your best, offering personalized support and skilled care right in your own home. It's about peace of mind and a sense of self-reliance.
Developmental Support Workers (DSWs)
At City Healthcare Services, we’re passionate about helping individuals with disabilities thrive. Our Developmental Support Workers (DSWs) offer incredible support, partnering closely with families and other groups.
We deliver personalized care that truly makes a difference, fostering personal growth, helping individuals feel more in control, and enhancing their overall well-being.
Our DSW support covers
Boosting life skills
Safe surroundings
Healthy living and crisis support
Medication assistance
Collaborating on your plan
Nurturing relationships
Who our DSWs support
Developmental Support Workers work with people of all ages who have a developmental disability, and with the families and organizations around them.
Individuals and families at home
One-to-one support in your own home and community: daily routines, life skills, outings and appointments, and respite so family caregivers can rest.
Group homes and community agencies
Relief and ongoing DSW staffing for supported living homes and day programs, with consistent placements so the people you support see familiar faces.
How to arrange a Developmental Support Worker
- 1
Share your needs
Call +1 (437) 263-2200 or send the form on this page with the setting, schedule and requirements.
- 2
We match the right people
Our team selects Developmental Support Workers whose training and experience fit your home or facility.
- 3
Support begins
Staff arrive briefed and ready to follow your routines, care plans and policies.
- 4
We stay in touch
Our 24/7 scheduling team handles changes, extra shifts and feedback as your needs change.
We’d love to hear from you
Send us a few details and a care coordinator will get back to you.
Looking for more assistance?
- Call us: +1 (437) 263-2200
- Email support: info@cityhealthcareservices.ca
DSW support across Toronto, the GTA and Ontario
We place staff across Toronto and the GTA, including North York, Etobicoke, Scarborough, Mississauga, Brampton, Vaughan, Markham and Richmond Hill, and in other Ontario communities such as Hamilton, Ottawa, London and Kitchener-Waterloo.
Frequently asked questions about Developmental Support Workers
A Developmental Support Worker (DSW) helps people with developmental disabilities, such as autism or Down syndrome, build skills and take part in daily life. That includes help with routines and personal care, teaching life skills, supporting community outings, assisting with medication as directed, and working with the family on the person's support plan.
A PSW mainly provides personal care and help with daily living, most often for seniors and people recovering from illness. A DSW is trained to support people with developmental disabilities, with a stronger focus on skill building, behaviour support and community participation. Some people benefit from both, and we can provide both.
In Ontario, DSWs typically hold a Developmental Services Worker college diploma or have equivalent experience in the field. Every worker we place goes through background checks, health clearances and continuous training. City Healthcare Services is WSIB-registered and fully insured.
Yes. A DSW can step in for a few hours or on a regular schedule so parents and family caregivers can work, rest or look after other commitments, while their loved one keeps their usual routine.
Call +1 (437) 263-2200 or send the form on this page. Tell us the setting, the schedule and any special requirements, and our scheduling team will take it from there.
Other care and staffing services
Many families and facilities combine more than one kind of support.
Housekeepers and Janitorial Staff
Our Housekeeping team keeps healthcare spaces sparkling clean and organized, creating a safe, healthy place for everyone – patients and staff alike.
Healthcare Administrative Staff
Our Healthcare Administrative Staff handle the behind-the-scenes work that keeps care running smoothly. They oversee scheduling, record keeping, billing support, and compliance so that patients, families, and providers can focus fully on care.
Why clients love us
- Because we turn staffing into peace of mind.
- Because we make residents feel safe with familiar faces.
- Because we give families confidence that their loved one is never left alone.
- Because we help facilities breathe easier, knowing coverage is guaranteed.
City Healthcare Services provided outstanding care for my mother. The staff was professional, compassionate, and attentive as they created a personalized care plan to meet her needs. Caregivers were skilled, kind, and reliable in assisting with personal care, medication, and companionship. Their flexibility and communication were outstanding, and my mother felt safe and respected.
BJBen Jackman I have been using PSW services from this agency for the past year for my mom, and honestly, they’ve been great. The PSW who comes to our home is really consistent and super nice. Even on the days she’s off, they usually send someone to cover, which is such a relief for us as a family. It’s comforting to know there’s always someone we can count on.
JBJula Belkina My friend needed the home care service and for a very long time we were looking for a good, understandable company who can provide us service like a family member. I found City Health and here I am recommending it to others. I want to highlight Angila, RN: she is very professional and caring, and even if we need her online she will be available to guide us.
EBEmmanuel Baidoo My mom requires 24/7 care assistance from both PSWs and nurses. For more than 6 months I have been blessed to have well trained nurses and PSWs coming to my house through this company. The consistency, being on time and professionalism make a huge difference in our lives. I would recommend this company to others.
MNMary Namu
Beyond care: together, we're building brighter tomorrows
We believe in compassionate care that truly connects. Our care team is here to listen, support, and help you or your loved one find more comfort and joy, right in the familiar warmth of home.